Does live shopping work for fashion in Saudi Arabia?

It works where seeing the product move, drape or be demonstrated changes the decision, and it does very little where a photograph already told the whole story.

Where it works

The reliable signal is your own returns data. High return rates for fit, colour or scale mean the still images are not doing the job — which is exactly the gap a live stream closes.

Live selling works where the product has to be seen moving, worn or demonstrated, and does little where it does not. For a fashion store in Saudi Arabia, the answer turns on one thing in particular: Fashion carries the highest return rate in retail — sizing is guesswork on a screen — so the margin has to survive a third of the order coming back.

What is different about Saudi Arabia

Saudi Arabia is the largest ecommerce market in the region by some distance, and the most phone-dominated.

Cash on delivery remains common in Saudi Arabia, which changes the economics of every refused delivery.

What is different about a fashion store

The work is not the video. It is buying inside the video, because a link to a product page loses most of the audience.

Where a mobile app comes into it

Repeat rates in fashion are strong once a customer trusts the sizing, which is exactly the behaviour an app is built for.