What happens to your data if you leave Shopify?
You take products, customers and orders with you as exports. What does not travel is the theme, the app configurations, and anything an app stored in its own system.
The reasoning
The practical protection is exporting the customer list regularly and keeping it somewhere you control. It is the asset with the longest life and the one most dependent on a platform relationship continuing.
What most people get wrong
Shopify handles the parts that are genuinely hard and genuinely regulated: payments, taxes, order records. That is what the subscription is for.
The apps in the Shopify store are where the cost quietly grows. Six at twenty dollars a month is more than the plan.
Most Shopify performance problems are the theme and the images, not Shopify.
How an app changes it
A mobile app sits on top of Shopify rather than replacing it — the catalogue syncs, and checkout stays Shopify’s.